We thank you for shopping in our webshop and wish you much pleasure with your purchase. If the order is not entirely to your liking, here is information regarding exchange and return.
- We would like to receive the return items within 14 days after you have received the order.
- The return address is on the return form. Return items must be returned in original packaging with a franked delivery to return address.
- You will receive the return amount within 14 days after we receive the return item.
- Exchanging with an item that has the same price is possible by returning the return item and indicating below which item you want to receive.
- Exchanging an item that is cheaper is possible by returning the article and indicating below which item you want to receive and we will refund the excess amount paid.
- Exchanging an item that is more expensive is possible by returning the article and indicating on the return form which item you want to receive, we will send you the item with invoice so that you can pay the difference afterwards.
If you have any questions or comments, please let us know, we are happy to assist you! You can reach us via telephone number 0610083670. Or send an email to: firstname.lastname@example.org Team F & H / WOOD
For shipments from abroad, we kindly request you to send us a mail in order to send you concrete information where to send your shipment.